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Coffee is a commodity, it can be purchased anywhere. The words “service” and “coffee” are part of Executive Coffee Service’s title. In this competitive market, there are many companies that drop off coffee, sugar and creamer to your front door, that is not service, they are just distributors.

Our longevity and continued success stems from our belief that our customer always comes first. We treat our customers as we would want to be treated on a more personalized basis. Service means saying yes, acting on due diligence and delivering the services we promise.

Vendor Managed Inventory (VMI) is a family of business models in which the buyer of a product provides certain information to a supplier of that product and the supplier takes full responsibility for maintaining an agreed inventory of the material, usually at the buyer's consumption location (usually a store). A third party logistics provider can also be involved to make sure that the buyer has the required level of inventory by adjusting the demand and supply gaps.

As a symbiotic relationship, VMI makes it less likely that a business will unintentionally become out of stock of a good and reduces inventory in the supply chain. Furthermore, vendor (supplier) representatives in a store benefit the vendor by ensuring the product is properly displayed and store staff are familiar with the features of the product line, all the while helping to clean and organize their product lines for the store.